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Jobs Hiring : Leyte

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Corporate Quality Assurance Analyst
(Eastern Visayas – Palo, Leyte)
* Monitors Customer Service Representatives/Telephone Service Representatives’ performance to ensure proper call handling and sales skills are utilized daily.
* Documents observations and provides feedback to CSR/TSR to improve areas of opportunity and reinforce positive behavior.
* Participates in client monitoring sessions.
* Maintains understanding of programs, goals, and standards as [...]

(National Capital Reg – Alabang, Muntinlupa City)
* Candidate must atleast finished 2nd year college or any diploma/2-year course
* Applicants must be willing to work in Alabang, Muntinlupa City
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time position available.
* Preferably with [...]

Customer Service Representative – Cubao
(National Capital Reg – Cubao, Quezon City)
* Preferably with customer service experience in a call center industry (exposure to international clients would be an advantage)
* Must possess excellent communication, listening and problem-solving skills
* Must be an effective team player; with flexible and amiable personality
* Must have working knowledge of computers and [...]

Team Leader (Leyte)
(Eastern Visayas – Palo, Leyte)
* Provide developmental feedback and on-going training to TSR/CSR based on call monitoring and tracking productivity scores.
* Directly supervises TSR/CSR’s. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* Maintain team motivation through continuous feedback, [...]

Workforce Specialist – Leyte
(Eastern Visayas – Palo, Leyte)
* Responsible for maintaining TCS and IEX exception coding for each campaign.
* Manage daily report completion and exception analysis.
* Additional projects will be added, as this person becomes more proficient with Microsoft Excel/Word.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required language(s): English.
* At [...]