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Jobs Hiring : 24/7

Check out the job vacancies available in many different countries like Australia, Canada, United States, Philippines, Dubai, Middle East, Qatar and many more.

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Job Shifter Agents
(National Capital Reg – Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, [...]

Team Leader (UK Account)
(National Capital Reg – Makati)
Responsibilities:
* Responsible for people development and alignment of goals to meet client objectives
* Responsible for meeting attrition targets and for uplifting morale and motivation of direct reports
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, [...]

Outbound Sales Representatives (Australian Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s degree in any field with at least 6 months experience in a call center (Outbound sales)
* For undergraduates, completed at least 2 years of college with at least 6 months recent experience in a call center (Outbound sales)
* Strong PC, keyboard and internet skills, with [...]

Real Time Analyst
(National Capital Reg – Makati)
Responsibilities:
* Understand historical data and volume projections; monitors and adjusts IEX to maximize resource utilization.
* Monitor call traffic to meet required call-handling, adjusting call routing configurations or staffing levels on a real-time basis as needed to ensure campaign KPIs are met
* Monitor intra-day scheduling forecast compared to actual volumes [...]

Human Resources Officer
(National Capital Reg – Makati)
Requirements:
* Bachelor’s degree in Human Resources Management or any related field
* 1 – 2 years experience in the same capacity, preferably gained from the call center and/or BPO industry
* Working knowledge in Organizational Development, Talent and Performance Management, Labor Relations and Employee Wellness Programs
* Excellent written and oral English [...]

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